About US

Neatmelt is an online store operated by ACOBTA PRODUCTION LIMITED.

Our website provides product descriptions, pricing, and available options to help customers decide whether an item meets their needs. Our Shipping & Delivery, Return & Refund Policy, and Payment Policy explain how orders and after-sales requests are handled.

The company’s registered office is Room 101A, 1/F., Hing Yip Commercial Centre, 272–284 Des Voeux Road Central, Sheung Wan, Hong Kong.

For questions about products, an order, or a return, contact support@neatmelt.com or +1 760-518-3467.

Customer inquiries are handled Monday through Friday, excluding public holidays. We aim to respond within two business days.

Returned goods are received at our designated address in Murrieta, California, United States. Please refer to our Return & Refund Policy and contact us for instructions before sending a return.